Digitising Public Services Together: MakeSense and the NSW DCS Opportunity
The NSW Government has committed to becoming the world’s leading customer-centric government by 2030. The Department of Customer Service (DCS) is at the centre of this ambition, which leads the charge with forward-thinking programs such as the OneCX Program, Digital Driver Licence, Digital Birth Certificates, and the Savings Finder. These projects signal a move toward […]