CUSTOMER SUCCESS STORY

A Large Aussie Retailer transforms its e-commerce processes with a Mulesoft integration

Explore the transformative journey of a specialty food and beverage retailer as they overhaul their global supply chain and eCommerce capabilities with MakeSense's expertise in MuleSoft API integration.

This case study reveals how strategic partnerships and advanced API solutions propelled the company into new markets with enhanced direct-to-home delivery services and ship-from-store capabilities.

Learn how their commitment to revamping technological infrastructure led to doubled revenue streams, optimised inventory management, and significant cost savings.

Download now to discover how innovative API management can redefine business operations and drive substantial growth.

Learn how MakeSense delivered to the customer:

Doubled Revenue

Successfully adopted new revenue channels, leading to a 2X increase in revenue through enhanced e-commerce and direct sales.

Inventory Optimisation

Achieved significant improvements in inventory management across all stores, optimising stock levels and reducing waste.

Cost Savings in Supply Chain

Streamlined the supply chain, resulting in substantial cost reductions and more efficient direct-to-home shipments.

Reduced Total Cost of Ownership (TCO)

Lowered TCO by consolidating legacy systems into a unified MuleSoft platform, simplifying IT infrastructure.

Decentralised Operations

Enabled a decentralised environment that supports self-service capabilities, fostering innovation and responsiveness in business operations.

24/7 Business Support

Enhanced global support capabilities, ensuring continuous operation and support across all regions, facilitating business scalability and agility.

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