Talent Augmentation

Getting the right talent at the right times

Talent Sourcing + Evaluation + Onboarding
= A BIG Recruitment and Staffing Challenge

Sourcing the right talent has never been more complicated and arduous, especially in the world of tech. It seems almost every organisation is missing a few pieces of their puzzle when it comes to recruiting staff and talent augmentation, whether it's permanent roles or more project-oriented contractors needed. This has caused an ever-increasing competitive landscape for this essential service. Make Sense understands these difficulties and also knows how vital it is to ensure that the right staff with the right skills can deliver the right functions when needed. Based on our experience and expertise in this field, we have developed the end-to-end services necessary to take this problem out of our client's hands regardless of the situation.

Why Our Approach To Talent Just Makes Sense

We follow a tried and tested approach to Evaluation and Employability for talent acquisition based on our vast experience in skill-building and practice management. To achieve talent fulfilment for our customers, we follow this successful Experience & Employability model to cater to our client’s needs.

This approach can be broken down into the following components:



Our End-To-End Recruitment Process

Ensuring new hires tick the right boxes is only one piece of the puzzle, and we understand there is no one-size-fits-all type model that caters to a specific industry or organisational needs. Our end-to-end recruitment and staffing approaches are customised to address our clients’ specific challenges.

Understand Talent Requirements

We understand the skills, experience and exposure required to excel.

Apply the right sourcing strategy

We deploy the proven formula of prescreening, interviews and discussions.

Negotiation and Offer Management

Sourcing the right skills at the right price with background verification.

Onboarding and Induction

We empower new hires with the knowledge needed to hit the ground running.

Recruitment Service or Contracting & Staffing Service: The Choice Is Yours

Whether you find the right in-house recruits for the long haul, or require something a little more temporary or project-based through contractors, MakeSense have you covered.

End-to-end Recruitment Services

  • End-to-end recruitment process, from the sourcing through to induction and onboarding
  • Client-specific sourcing strategy
  • Competitor analysis and research
  • A multi-channel approach for sourcing, including portals, headhunting, referrals, internal searches and voluntary applications
  • Dedicated team to support requirements.

On-Demand Staffing and Contracting Services

  • Pre-screening, evaluation, ratings, role alignment, and contract management included
  • Combination of in-house and partner ecosystem to cater for high volume and niche technology skills
  • Competitor analysis and research
  • Enable building high-performance teams using CoE to support consultants
  • Dedicated team to support requirements
  • Designed to easily scale up or down based on your needs.

Where Our Experience Truly Shines

While we are proven experts across all things recruitment and contracting, our speciality is in all things tech, especially in governments and the public sector, Enterprise, and Not-for-profit talent solutions. Our geographic points of focus where we have a track record of proven success are Australia, India, the UK and the US.

Digital & content technologies

Data warehousing, analytics & big data

CRM, ERP & BI packaged solutions

Delivery & testing operations


API & hybrid integration

Frequently Asked Questions (FAQs)

Talent augmentation focuses on identifying, acquiring, and developing talent to meet an organisation’s staffing needs. An external provider, such as MakeSense, recruits the talent needed to ensure you have the right people to meet your business’ current and future demands.

We offer Talent Acquisition and Staffing services based on our customers’ needs in digital and legacy verticals. We partner with you to build high-performing teams that deliver successful business outcomes.

At MakeSense, we do more than filter resumes and profiles. We undertake a process of pre-screening and evaluations to check the candidate’s suitability for the role.

The skills, technologies and toolsets we leverage cover a broad spectrum, including:

  • API and hybrid integration: MuleSoft Architects, Senior Technical Leads, Developers
  • Digital: Web technologies, front-end and back-end technologies, commerce, web content management, mobile technologies, cloud (AWS, Microsoft Azure)
  • Data warehousing, analytics and big data: Analysts, Data modellers, DBA and Testing
  • Packaged solutions: ERP (SAP, Oracle, Amdocs), CRM (Salesforce), Reporting and Business Intelligence
  • Project management and testing: Wide range of offerings from developer/tester or DevOps to program management and delivery
  • DPA/RPA/BPM: We cover architects and developers in Pega, Apian, Camunda, Tibco, JBPM

We cover talent augmentation, end-to-end, including job description analysis, sourcing tactics, pre-screening, internal evaluation applied to our employees, customer project panel interviews, shortlisting, background checks and onboarding.

At MakeSense, we follow a comprehensive ‘Evaluation and Employability’ framework for staff augmentation projects. Our framework includes the following:

Evaluation coverage and steps                     

Employability coverage and steps

  • Technical skills and tools
  • Domain experience
  • Functional exposure
  • Project responsibilities
  • Joining timeframes
  • Communication skills
  • Role fitment
  • Education and previous employers
  • Background verification
  • Notice period and joining timeframes
  • Location flexibility
  • Offshore and onsite movement
  • Open for on-premise / remote working
  • Compensation and performance bonus
  • Employer acceptance

We work with some of our customers on a quarter-by-quarter plan, where we detail their resource requirements for the next three months and establish a pipeline of supply to meet demand.

Priority positions may arise suddenly due to resignation or an exit from customer project teams. MakeSense’s customers can bank on our on-demand services, where we supply staff with short notice of two to four weeks.

We use the below sourcing channels to broaden our talent search and get the highest outreach:

  • Head hunting
  • Portals
  • Job ads
  • Voluntary applications
  • Referrals
  • Internal search

We cover and service Government and Commercial customers across the globe:

  • Australia
  • Philippines
  • USA
  • India

We service the following industry sectors:

  • State Government
  • Federal Government
  • Defence
  • Non-government commercial enterprises, such as retail, energy, utility, education, media, retail, pharma, pathology, BFSI
  • Non-profit organisations

If a lack of resources is impeding your organisation’s ability to innovate or meet customer demands, MakeSense is uniquely positioned to deliver the end-to-end solution required.

Even if your talent needs do not align with our key areas of expertise, if you provide digital services, we will likely have the solution that fits your talent needs.

If recruitment and talent sourcing is on your mind, we highly encourage you to reach out and discuss where MakeSense fits into your strategy.

Get in touch to see how we can help you deliver better services for your communities.