Skip to content
Linkedin
Facebook
Youtube
Instagram
Blogs
Use cases
Careers
Contact
Blogs
Use cases
Careers
Contact
About Us
Salesforce
Salesforce Agentforce
Salesforce Data Cloud
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Experience Cloud
Salesforce CPQ
MuleSoft
MuleSoft Expertise
MuleSoft Upgrades
Hyperautomation
Services
Advisory and Consulting Services
AI & Data Services
Managed Services
Talent Augmentation
Industries
Government
Retail
Manufacturing
Utilities
Resources
Blogs
eBook
Guides
Case Studies
Use cases
Reports
Videos
Blogs
Search
Reading Time:
6
minutes
Basil Penkar
14 Sep 2026
Flow-Based Retail Integration Architecture: The Backbone of Modern Retail Operations
API integration
,
Retail
Many retailers now operate with an omnichannel presence of both multiple digital platforms alongside their bricks and mortar storefront.
Read more »
Reading Time:
6
minutes
Basil Penkar
27 Aug 2026
5 Signs Your Government Department Has Outgrown Its Integration Environment
AI and Data
,
Educational
Australian government agencies are being asked to deliver faster, more responsive digital services while maintaining strict security, compliance and
Read more »
Reading Time:
5
minutes
Basil Penkar
14 Aug 2026
Why Australian Government Agencies Need Strong Integration Foundations Before AI and Automation
MuleSoft
AI is fast becoming a priority across the Australian Public Service, but AI alone will not solve our fragmented
Read more »
Reading Time:
4
minutes
Basil Penkar
29 Jul 2026
Momentum Continues: MakeSense Named a Salesforce Growth Partner Finalist for the Second Year Running
Agentforce
,
Salesforce
Recognition is always meaningful. But being recognised twice in a row signals something deeper. We’re proud to share that
Read more »
Reading Time:
4
minutes
Basil Penkar
17 Mar 2026
SenseMaker Jose Luis Clua Named a MuleSoft Ambassador
MuleSoft
At MakeSense, we believe the best technology outcomes come from people who combine deep expertise with a genuine commitment
Read more »
Reading Time:
4
minutes
Basil Penkar
16 Jan 2026
Modernise Without the Mayhem: The Smart Way to Handle Legacy Systems
Educational
,
Salesforce
Across Australia, organisations are under increasing pressure to innovate while maintaining stable operations. According to McKinsey, 70% of digital
Read more »
Reading Time:
5
minutes
Basil Penkar
18 Dec 2025
Why Real-Time Data Is the Secret to Smarter Decisions
AI and Data
Timing is everything in a data-driven economy, yet most organisations are still operating with outdated reports and siloed systems
Read more »
Reading Time:
4
minutes
Basil Penkar
09 Dec 2025
Retail Reimagined: The Big Shifts Shaping Australian Retail & E-Commerce in 2025
AI and Data
,
Retail
Australian retail is entering a defining phase. In 2024, 9.8 million households shopped online, spending $69 billion, a 12%
Read more »
Reading Time:
5
minutes
Basil Penkar
27 Nov 2025
Why a 360° Customer View Is the New CX Benchmark
Uncategorized
The Salesforce Connectivity Benchmark Report 2025 shows Australian companies operate an average of 897 applications, with 45% managing over
Read more »
Reading Time:
5
minutes
Basil Penkar
29 Aug 2025
Inside the Engine Room: How MakeSense Delivers for the NSW Public Sector
AI and Data
,
API integration
Behind Every Great Digital Government Service Is a Smart Delivery Framework Digital transformation in government is no longer just
Read more »
Reading Time:
4
minutes
Basil Penkar
28 Jul 2025
Digitising Public Services Together: MakeSense and the NSW DCS Opportunity
API integration
The NSW Government has committed to becoming the world’s leading customer-centric government by 2030. The Department of Customer Service
Read more »
Reading Time:
3
minutes
Akash Prajapati
18 Jul 2025
Create Custom API Policy to validate Client Provider (OKTA) access token
MuleSoft
Overview In this blog, I will try to showcase how you can create a custom API policy and its
Read more »
Showing Slide 1 of 13
Load More
Let’s get started.
Reach out to us
for a conversation!
Fill in the form below and we will get back to you
Please complete this required field.
Please complete this required field.
Please complete this required field.
Please complete this required field.
I agree with this website's
Privacy Policy
and provide my consent to receive marketing communications.
Please agree to the Privacy Policy.
Please complete the reCAPTCHA.
Submit
Thanks for submitting the form. We will get back to you soon.
Contact Us