Blogs

Flow-Based Retail Integration Architecture
Reading Time: 6 minutes

Flow-Based Retail Integration Architecture: The Backbone of Modern Retail Operations

Many retailers now operate with an omnichannel presence of both multiple digital platforms alongside their bricks and mortar storefront.
government integration modernisation
Reading Time: 6 minutes

5 Signs Your Government Department Has Outgrown Its Integration Environment

Australian government agencies are being asked to deliver faster, more responsive digital services while maintaining strict security, compliance and
Reading Time: 5 minutes

Why Australian Government Agencies Need Strong Integration Foundations Before AI and Automation

AI is fast becoming a priority across the Australian Public Service, but AI alone will not solve our fragmented
Reading Time: 4 minutes

Momentum Continues: MakeSense Named a Salesforce Growth Partner Finalist for the Second Year Running

Recognition is always meaningful. But being recognised twice in a row signals something deeper. We’re proud to share that
Reading Time: 4 minutes

SenseMaker Jose Luis Clua Named a MuleSoft Ambassador

At MakeSense, we believe the best technology outcomes come from people who combine deep expertise with a genuine commitment
Reading Time: 4 minutes

Modernise Without the Mayhem: The Smart Way to Handle Legacy Systems

Across Australia, organisations are under increasing pressure to innovate while maintaining stable operations. According to McKinsey, 70% of digital
Reading Time: 5 minutes

Why Real-Time Data Is the Secret to Smarter Decisions

Timing is everything in a data-driven economy, yet most organisations are still operating with outdated reports and siloed systems
Reading Time: 4 minutes

Retail Reimagined: The Big Shifts Shaping Australian Retail & E-Commerce in 2025

Australian retail is entering a defining phase. In 2024, 9.8 million households shopped online, spending $69 billion, a 12%
Reading Time: 5 minutes

Why a 360° Customer View Is the New CX Benchmark

The Salesforce Connectivity Benchmark Report 2025 shows Australian companies operate an average of 897 applications, with 45% managing over
Reading Time: 5 minutes

Inside the Engine Room: How MakeSense Delivers for the NSW Public Sector

Behind Every Great Digital Government Service Is a Smart Delivery Framework Digital transformation in government is no longer just
Reading Time: 4 minutes

Digitising Public Services Together: MakeSense and the NSW DCS Opportunity

The NSW Government has committed to becoming the world’s leading customer-centric government by 2030. The Department of Customer Service
Create Custom API Policy to validate Client Provider (OKTA) access token
Reading Time: 3 minutes

Create Custom API Policy to validate Client Provider (OKTA) access token

Overview In this blog, I will try to showcase how you can create a custom API policy and its
Showing Slide 1 of 13
Let’s get started.
Reach out to us
for a conversation!
Fill in the form below and we will get back to you