Customer Success Story

A major state-owned energy services provider simplifies integration architecture and reduces costs

Customer Introduction

  • Customer is an Australian state-owned power and water energy distribution that helps regional NSW/part of Queensland 
  • Client appetite to improve the business operations using modern platforms to serve better for internal and external stakeholders
  • Client appetite for modernisation of enterprise application to modern Cloud solutions like Oracle Cloud ERP, HCM, Finance, Salesforce.

The Situation

  • Client needed good governance to ensure multi-million dollar ERP transformation work delivery, including uplift to HR, supply chain management, finance, maintenance, fleet management and various business solutions. 
  • Current environment contains multiple applications/systems on Cloud and on-premise. The environment contains multiple cloud platforms like Oracle Cloud, AWS Cloud, Azure Cloud, Private Cloud. The enterprise needed a good integration direction to utilise appropriate technologies for business requirements.
  • High number of point-to-point integrations increased tight-bounded application integration, increased integration cost and reduced enterprise reusability for future programs and projects.

Enter MakeSense

  • Identified and remediated pain points in integration architecture 
  • Directed best practices in integration and promoted industry standard integration architecture
  • Leveraged best-in-class delivery methods
  • Ensured vendor and internal Tech teams implemented the best integration patterns 
  • Raised potential risks and issues to the organisation governance boards
  • Built tactical and cost-effective solutions for high complex time critical programs and solutions.

The Outcomes

  • Simplification of the integration solution and future-centric architecture
  • Reduced integration architecture complexity
  • Reduced enterprise integration cost
  • Vendor implemented right integration patterns for major programs
  • Enabled greater enterprise integration reusability  
  • Reduced integration support overhead and cost.

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