CUSTOMER SUCCESS STORY

MakeSense integrates rebate and licence systems to facilitate sustainability efforts for state government department

Discover how a government entity transformed its approach to promoting sustainable practices with MakeSense's innovative digital solutions.

This case study delves into successfully integrating digital fishing licenses and solar rebate applications, enhancing accessibility and security.

Learn how QR codes simplified license management, and OCR technology improved rebate processing, eliminating the need for physical documents and reducing administrative burdens.

Download the case study now to explore how digital advancements have made it easier for citizens to engage in and benefit from sustainability initiatives, all while improving service delivery and customer experience.

Learn how MakeSense delivered to the customer

Digital Transformation of Licenses

Implemented QR codes for fishing licenses, enhancing ease of access and management while reducing environmental impact.

Streamlined Solar Rebate Process

Developed a digital platform for applying and managing solar rebates, significantly reducing paperwork and processing time.

Enhanced Security Features

Integrated secure APIs and OCR capabilities to validate documents and prevent fraud, ensuring only eligible participants receive benefits.

Increased Accessibility

Enabled remote access to services, allowing citizens to apply for and manage licenses and rebates from anywhere.

Cost Reduction

Reduced administrative costs by eliminating the need for physical document handling and office visits.

Environmental Impact

Supported sustainability goals by replacing plastic licenses with digital alternatives and promoting green energy initiatives.

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