CUSTOMER SUCCESS STORY

From Fragmented Integrations to a Future-Ready Platform: How MakeSense Helped SA Housing Trust Modernise 53 Integrations with MuleSoft

Discover How SA Housing Trust Modernised Its Integration Landscape with MakeSense

The South Australia Housing Trust (SAHT) plays a vital role in delivering public housing services to individuals, families and communities across South Australia. To support these services, SAHT relies on a complex technology ecosystem that includes Oracle, Masterpiece, PR Connect, Salesforce and other critical business platforms.

As the organisation continued its digital transformation journey, it recognised the need to modernise an increasingly fragmented integration environment made up of legacy technologies, custom-built applications and point-to-point connections. While these systems had supported operations for many years, they were becoming more difficult to maintain, govern and scale.

To support future innovation, SAHT launched a strategic initiative to migrate 53 integrations to MuleSoft while establishing a modern, enterprise-grade integration capability capable of supporting long-term growth and operational efficiency.

MakeSense partnered with SAHT to provide the architecture expertise, governance frameworks and delivery leadership needed to build a scalable integration foundation, accelerate migration efforts and equip internal teams for future success.

Learn how MakeSense delivered to the customer:

  • Enterprise MuleSoft Architecture & Governance Established integration standards, governance frameworks, reusable assets, security controls and deployment strategies to support long-term platform growth.
  • Legacy Integration Migration Created a structured migration pathway from Jitterbit and custom C# integrations to a modern MuleSoft platform.
  • CI/CD Automation & Deployment Readiness Implemented Azure DevOps deployment pipelines and automated release processes to improve consistency, efficiency and governance.
  • Production-Ready Integration Foundation Built the environments, frameworks and operational capabilities required to support enterprise-scale integration delivery.
  • Internal Capability Development Provided mentoring, architecture guidance, code reviews and knowledge transfer to strengthen internal MuleSoft expertise.
  • Scalable Platform for Future Transformation Established a modern integration foundation capable of supporting future digital initiatives, system modernisation and ongoing innovation.

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