Facing challenges with restaurant onboarding, data duplication, and security, our client leveraged MakeSense’s integration expertise to streamline processes and enhance cybersecurity measures.
Discover how they improved service delivery across major cities by optimising lead management and utilising real-time analytics for better decision-making.
Download the case study now to learn how innovative solutions can elevate customer satisfaction and operational efficiency in the competitive food delivery industry.
Enhanced onboarding process for new restaurants, reducing time and complexity and ensuring faster integration into the platform.
Implemented a deduplication algorithm that significantly minimised duplicate records, improving data quality and operational efficiency.
Strengthened cybersecurity measures to protect sensitive data and ensure only authorised access, bolstering overall system security.
Developed sophisticated approval workflows for various business operations to minimise delays and reduce errors.
Incorporated analytics tools providing real-time insights, enabling better strategic decisions and operational improvements.
Optimised issue resolution and service delivery led to increased satisfaction among customers and restaurant partners.
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