Data Lake vs Data Warehouse: How Each Benefits AI and Machine Learning Functions
As businesses worldwide take the reins to harness the power of data and AI initiatives, they are finding intelligent ways to store and manage their growing data banks. Gartner forecasted by 2025, 90% of new data and analytics deployments will be carried out via an established data ecosystem, causing consolidation across the data and analytics […]
The challenges and opportunities of using advanced AI for data analysis
Your organisation accrues a lot of data every day, but what are you doing to maximise its value? Artificial Intelligence (AI) is becoming a popular method of processing, interpreting, and deriving insights from large datasets. In Australia, 51% of companies plan to devote 10-20% of their IT budgets to AI. Spending will increase in further […]
AI’s value relies on the quality of your data
Artificial intelligence (AI) has become an invaluable technology reshaping industries and fostering unprecedented levels of innovation. It is also helping Australian organisations improve their bottom line. According to the CSIRO, last year, Australian businesses reported an average revenue growth of over $360,000 for each AI-enabled solution implemented. However, AI’s output is only as good as […]
Why you must consider the ROI of AI before adoption
Adopting AI is not like pressing a button; it requires a commitment of resources. Gartner has predicted that by 2025, ‘90% of enterprise deployments of GenAI will slow as costs exceed value.’ What does this mean for your business? You will need to understand the return on investment (ROI) to make an informed decision about […]
From theory to practice: The challenges of AI implementation
Many discussions around AI have focused on technological advancements and benefits, such as improved customer service, fewer manual tasks, better predictive capabilities, and so on. AI adoption sounds like an excellent move in theory (and it is), but it is equally important to focus on the practical challenges that arise during implementation. Export Finance Australia […]
5 strategies to effectively implement AI and data analytics
Businesses globally continue adopting AI for a growing set of use cases. The IBM Global AI Adoption Index 2022 found that companies globally were 13% more likely to adopt AI compared with 2021. In Australia alone, 24% had already deployed AI, and another 44% reported having begun exploring its capabilities.
5 questions to consider when planning AI adoption
Many of us have become caught up in AI this past year. Reports have highlighted the expectations that AI will address inefficiencies, speed up processes and liberate workforces from manual work. MuleSoft’s 2024 Connectivity Benchmark Report reminded us of the key challenges to adopting AI. 95% of organisations cited integration issues as a barrier to […]
A new era of intelligence: Harnessing AI for data analytics
Part of remaining competitive and relevant as an organisation today is adopting a forward-looking approach that combines your data strategy with AI. Generative AI has become an essential tool for various professions, such as marketing, customer service and sales. For example, 74% of sales professionals in markets such as the US, UK, Australia, and India […]
Why is Salesforce Data Cloud the future of personalised customer service?
Customer service has become significantly more digital in recent years. Old-school approaches focused on single-channel methods like phone calls and in-person interactions are no longer a customer’s only choice for engaging a brand. Today, customers are spoiled for choice, with calling, instant messaging, chatbots, email and mobile apps available to contact companies and resolve issues. […]
3 challenges preventing your business from unlocking the full value of your Salesforce investment
The volume of data organisations generate doubled between 2018 and 2021 alone, with BCG estimating this number to increase at a compound annual growth rate of 21% from 2021 to 2024. As companies accumulate more data, understanding and using it becomes a significant challenge. The same report by BCG stated that 50% of this is […]
