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Category: Salesforce
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Reading Time:
4
minutes
Carlos Langle
12 Mar 2024
The future of Data, AI, CRM and Trust: Our takeaways from Salesforce World Tour Sydney
Salesforce
Last month, we attended the Salesforce World Tour in Sydney as a Gold Sponsor. We had a fantastic day
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Reading Time:
4
minutes
Carlos Langle
07 Feb 2024
Why Salesforce Makes Sense for your business
Salesforce
A recent report from KPMG pinpointed the top 5 concerns of Australian business leaders this year. Among them were
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Reading Time:
3
minutes
Akshay Jojare
29 Jan 2024
Streamlining Salesforce Data Uploads – A Guide to Bulk API V2
Salesforce
In Salesforce data management, the task of uploading CSV records can pose significant challenges, especially when dealing with large
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Reading Time:
4
minutes
Basil Penkar
22 Jan 2024
Why is Salesforce Data Cloud the future of personalised customer service?
Salesforce
Customer service has become significantly more digital in recent years. Old-school approaches focused on single-channel methods like phone calls
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Reading Time:
4
minutes
Carlos Langle
15 Jan 2024
Salesforce Data Cloud: Transform customer data into targeted marketing campaigns
Salesforce
Personalisation has become the flavour of marketing campaigns today. BCG reported that 75% of retail customers expect brands to
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Reading Time:
4
minutes
Basil Penkar
13 Dec 2023
3 challenges preventing your business from unlocking the full value of your Salesforce investment
Salesforce
The volume of data organisations generate doubled between 2018 and 2021 alone, with BCG estimating this number to increase
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Reading Time:
4
minutes
Basil Penkar
12 Jun 2023
5 ways Salesforce Service Cloud enables you to create memorable customer experiences
Salesforce
It is no longer enough to simply meet customer expectations; your business must strive to exceed them by delivering
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Reading Time:
3
minutes
Carlos Langle
29 May 2023
Navigating Salesforce Integration with AI: The power of people and Einstein GPT
Salesforce
Artificial Intelligence (AI) has quickly reshaped the business landscape for many industries. When it comes to systems integration, this
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Reading Time:
3
minutes
Basil Penkar
15 May 2023
Harnessing the power of Einstein with Salesforce Sales Cloud
Salesforce
Salesforce continues to push the boundaries of AI in CRM with the introduction of Einstein, the world’s first generative
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Reading Time:
4
minutes
Basil Penkar
20 Mar 2023
4 reasons retail businesses should adopt Salesforce Data Cloud
Salesforce
With the rise of e-commerce, social media, and other digital channels, your business now has access to a wealth
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